My experience with Orvis has been outstanding. I remember once I needed a new handle for my Orvis large arbor barstock reel -- turned out they didn't have one in stock, so they just gave me a whole brand new spool! Another time, I was standing around in an Orvis store when a guy brought in an Orvis rod he had busted up in Alaska. The Orvis store manager asked the guy all kinds of questions about the trip, how the fishing was, etc., but not once did he ask him how the rod broke or for information to confirm warranty registration -- he just simply replaced the rod on the spot and congratulated the guy on a great trip. Bottom-line, I'm convinced if I ever have a problem with my Orvis gear, they will take care of it.
-- Mike
Chuck Norris has already been to Mars; that's why there are no signs of life.
Bookmarks