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Thread: Big Shout out to Outcast customer service

  1. #1
    Join Date
    Jan 2012
    Location
    East Bay
    Posts
    388

    Default Big Shout out to Outcast customer service

    A few weeks ago I found a "too good to pass up" deal on Facebook marketplace. An Outcast 4 float tube, barely used for $50. I meet the seller in at the local library and I can tell he knows he made a mistake posting it at that price. "I got 30 offers in the 15 minutes after I accepted yours', I think I lowballed it a bit" Nevertheless he accepted $50 and I got a nearly new float tube. I took it home, inflated it, and stupidly started fidgeting with the bladder zipper and it separated. I tried putting it back together but it was busted.

    I call Outcast, tell them I don't have the papers, but its pretty new. They tell me not to worry just send it in and they'll fix it. Shipping and repairs just $65.

    Still a great deal for a tube that retails for $400!
    You can't buy happiness, but you can buy new fly fishing gear and that usually does the trick.

  2. #2
    Join Date
    Mar 2009
    Location
    Willows
    Posts
    948

    Default

    Quote Originally Posted by Bob Loblaw View Post
    A few weeks ago I found a "too good to pass up" deal on Facebook marketplace. An Outcast 4 float tube, barely used for $50. I meet the seller in at the local library and I can tell he knows he made a mistake posting it at that price. "I got 30 offers in the 15 minutes after I accepted yours', I think I lowballed it a bit" Nevertheless he accepted $50 and I got a nearly new float tube. I took it home, inflated it, and stupidly started fidgeting with the bladder zipper and it separated. I tried putting it back together but it was busted.

    I call Outcast, tell them I don't have the papers, but its pretty new. They tell me not to worry just send it in and they'll fix it. Shipping and repairs just $65.

    Still a great deal for a tube that retails for $400!
    That is why everything I use and recommend is Outcast. They are a fantastic company!!
    Lance Gray
    Fly Guide
    530-517-2204
    http://www.lancegrayandcompany.com

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