Wanted to give Ross Rods kudos for customer service. Have a 4 wt Essence 4 piece that I've enjoyed. Somehow I lost a section of the rod. Checked their web site for non warranty service. Sent the 3 pieces back with $30 and got a complete brand new rod in under 2 weeks. Happy customer here! But I've got to say I don't know now they can afford to give away rods, but not complaining!
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