According to Regal's website, "improper use and hook placement" that causes chipping will cost you $40 ("shipping and handling") for replacement jaws -- here's the link:
http://regalvise.com/index.php/Customer-Service.php
You'll also have to factor in the cost of shipping the jaws to them for examination and determination.
So, I suspect that unless you can convince them the cause was other than "improper use and hook placement," you'll be stuck. They probably deal with this issue a lot, since it invariably comes up when folks talk about Regal vises. In fact, the company recommends
always wearing eye protection when using their vises, suggesting it happens enough they feel the need to cover themselves from a liability standpoint.
On the other hand, the above cost of replacing the jaws is still significantly cheaper than buying any new quality vise unless, of course, you have to do this repeatedly.
The company-stated range of hooks that the standard jaws will accept is 22 - 1/0 but it seems many start running into issues when they go smaller than size 18, maybe 20 at the smallest. That's a relatively limited size range compared to many other vise options -- something else to consider if you're weighing the jaw replacement route.
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