Anyone use a Regal Vise?

[1flyfisher]

I have had my regal vise for decades. Now when I put a hook in the jaws it sometimes pops out and goes flying across the room to be lost forever. This has been going on for well over a year and is getting worse now I am getting really pissed losing hooks in the carpet, (hooks ain't getting cheaper these days). I must have lost a few dozens of hook.

WTF is going on?
Are the jaws finally worn out?

Anyone have this problem and did you send it in for repairs and what happened? I think it is supposed to be warranted for life.
Did the co try and bilk money out of you for warranty repairs and bs shipping and handling costs like Sage does?
I have to get this fixed or get a new vise. I am very ready for a rotary but have been clinging to this old vise.