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View Full Version : Services @ Kiene's Fly Shop



Bill Kiene semi-retired
06-17-2012, 08:39 AM
We handle rod & reel repairs for our customers.

We will send their rod and/or reel back to the manufacturers so they can handle the repairs which in most cases are covered under warranty with minimal service charges and minimal shipping charges.

For older fly reels that the manufacturers don't work on we send them to Bill Archuleta in Klamath Falls, Oregon.

For older fly rods that are out of warranty we have a couple of local guys who can try their best to repair them.

Our shipping charges for repairs are at our average cost which is usually less expensive than the UPS Stores.

We also handle all warranty repair issues, shipping the products back to the manufacturers.

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We also handle wader repair and warranty issues for our customers.

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We advise our customers about which tackle they need and then we professionally install the backing and fly lines.

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Today "most" fly lines have welded loops but for those who don't we have a new cutting edge machine that makes professional quality welded loops and welded splices.

If your welded loop fails or fractures we can install a new one for you.

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We also can look at all your tackle (rods, reels, spools and fly lines) to identify and balance up for those who have a lot of tackle they have and have become a little confused about its size and use.

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We also offer a free service where you can bring in your fly boxes and we can help you rearrange them and organize them better.

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Today Kiene's has a staff of veteran professional fly fishers and fly tiers than can advise you on all aspects of the sport.

For any larger jobs please call in to be sure we have the right staff members and time to take care of your needs properly.

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We also have the largest two-handed fly fishing inventory and knowledge in California.

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We have professional veteran fly fishing and fly tying instructors that can teach you all aspects of the sport.

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We do have a powerful inventory and the staff to support it but our main goal is to help people have a better experience with their fly fishing and fly tying.

Without good help and advices many will not achieve the level of fishing experience it takes to become fully obsessed about this wonderful sport of ours.

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coolrivertx
06-17-2012, 10:40 AM
is hard to find around here. The local fly shop manager feels it is more important to have employees that can run sales and inventory reports, instead of having solid rigging and service skills. Kind of sad, but it does leave the door open for some talented competition. Thanks for all you and the staff have done, and will do, Brett